The digital transformation with IT4IT. This standard is introduced in order to offer a guideline for setting up a modern IT organisation that is able to shape the digital ambitions of the business. Use IT to automate IT management, read about the IT4IT standard in this white paper.
Service Integration and Management (SIAM) is an essential component of the IT operating model for hybrid IT environments. Clients move to an IT operating model (ITOM) built to deliver faster, more reliable changes and higher eﬃciency. This paper is a must read for everybody that knows SIAM is a great solution within a multivendor landscape but has not yet gotten a concrete answer on the question “yes, but how?”
Protecting Privacy for a Succesfull Digital Strategy, from a mindset of compliance to a mindset of commitment. This white paper discusses the first year of GDPR practice and explores new challenges. Automation is the key to controlling the many aspects of the new normal level of privacy and security
The recent ransomware hacks of the University of Maastricht and the Leeuwarden Hospital put – again – data security and privacy protection high on the social agenda. Cybercrime is a fact of live. And people accept drastic measures in case of an attack. Let GRC help to foster people’s trust in public institutions.
Improve IT service management with AIOps by processing a growing flow of data with artificial intelligence. By automating a number of tasks using AIOps the IT organization gains a better overview of the complex networks and helps customers more quickly. Learn what AIOps is and what benefits it can bring you.